Transportation

CenCal Health Transportation Services 
Free Transportation for Qualified CenCal Members

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CenCal Health partners with Ventura Transit System to provide free non-medical transportation (NMT) to members who have no transportation to any Medi-Cal benefit service. In addition to doctor appointments, covered services include mental health appointments, substance abuse programs, dental appointments, pharmacy and medical supply pick ups, and other contracted providers such as lactation consultants.  

Members requiring transportation service should call Ventura Transit System (VTS) five to seven days in advance of needing service. VTS will then screen the request to determine the level of need, coordinate with the member's physician for appropriate transport and authorization, and contact local contracted providers. Local transportation contractors include Easy Lift, Smooth Transportation, and Ride On. 

Ventura Transit System: (855) 659-4600

Non-emergency medical transport (NEMT) is also provided for members who are physically or medically unable to to get to services by car, bus, or taxi. Medical transport needs completion of an authorization form by a doctor; members should contact VTS or CenCal Health for details. 

For more details regarding authorization and eligibility, download this flyer, visit CenCal Health, or contact CenCal Health Member Services at (877) 814-1861.

Need Help?

Download the Family Resource Center Directory and contact the appropriate Family Resource Center for help from an advocate or other staff member.

Family Resource Centers can help with non-medical needs too, such as food, clothing, and shelter.

Car Seats

Pregnancy and Parenting Support of San Luis Obispo provides free car seats and many other resources for pregnant and new parents, through their child's second year of life.

Transportation to CHC Clinics

Community Health Centers of the Central Coast offers free transportation by van to CHC clinics, including dental clinics and appointments with their counseling staff. Appointments must be made in advance.

Special Needs

Jack's Helping Hand offers assistance with travel to medical appointments for children with special needs whose families cannot afford the expense.